Teams are underestimating product poetry. Users will not.
AI is forcing teams to optimize designers for speed. The winners will be the ones who keep the poetry.
"The Design Process is Dead". (Jenny Wen, Design Lead Claude). But, is it though?
To say "converge and diverge" is dead, is to literally say lateral thinking is dead. Ok, let's talk about Mehrabian’s 7-38-55 rule, then.
The AI-kills-designers narrative is dead. Service Design matters, more than ever (but, with a catch).
The AI-kills-designers narrative is dead. Craft-centric is coming back. And why Service Design matters, more than ever (but, with a catch).
AI produced garbage, is (also) waste. Power is increasing exponentially. Control is lagging. Why this is great for designers?
AI produced garbage, is (also) waste. Power is increasing exponentially. Control is lagging. Why this is great for designers?